Description:
You have not received an email that you're expecting and you know with certainty has been sent to your correct @ads-pipe.com email address
Cause:
Emails could be getting quarantined due to recent updates by the vendor to our email filtering programs
Please check your TrendMicro Email Filter first.
If nothing is found there, please open a ticket with the ADS Service Desk with the following information:
Sender's email address
Recipient's email address
If you know the subject and time it was sent, please provide that information as well.