When hiring new personnel, there are several technology related services that departments need to request from the service desk. The top services related to onboarding new employees are listed below.
Network and email access
The hiring manager or secretary can request network and email access for a new employee using this service:
► Go to New User, Role Change, Termination Section ► Click Open a Ticket
Oracle Access
The hiring manager or plant accountant can request access to Oracle Roles.
Shared drive access
The hiring manager or secretary can request access to a shared department drive for a new employee using this service:
► Go to Network Folder Access ► Click Open a Ticket
Software
Some new personnel may require software in addition to the standard software that is pre-installed on all company owned computers. Software can be requested using this service:
► Go to Software Request ► Click Open a Ticket
Electronic door access
The hiring manager or secretary can request electronic door access for a new employee using this service:
► Go to Electronic Door Access ► Click Open a Ticket
Phones and voicemail
For assistance with phones and voicemail:
► Go to Phones Moves Adds Changes► Click Open a Ticket