Microsoft Windows Program Removal

 

Issue

When installing office you will see this issue:

"We're sorry, Office (32-bit) couldn't be installed because you have these 64-bit Office Programs installed on your computer."

 

Environment

Office365 on Windows desktops like Windows 7 or Windows 10

Resolution

Uninstall Microsoft Access Database engine 2010 from Programs and Features (a.ka. appwiz.Cpl)

Steps

1. Navigate to control panel located on the designated workstation.

 

2. Double click "Programs and Features"

3. This will open up the window that provides the option to uninstall or change a program.

4. Within this list you will see Microsoft Access database engine 2010 (english)

5. Right click on the program to uninstall.

6. Once program has uninstalled, retry installation of Office365

 

Additional Information

For additional assistance please contact the service desk at t 1-866-844-4237

Was this helpful?
0 reviews